For the purposes of the General Data Protection Regulation, Medserena Upright MRI Ltd. ('we' or 'us') are the 'data controllers' (the company who is responsible for, and control the processing of, your personal data).
Our staff are fully trained to understand their legal and professional obligations to protect your information.
In order to support your care, we maintain certain records about you and we take great care to ensure your information, which may be electronic, on paper or both, is kept confidential, secure and used appropriately:
We will only pass on identifiable information about you with health professionals who are treating you to support the direct provision of your care. They will ask your permission to see your information when they see you. We will not disclose your identifiable information to anyone else without your permission unless in exceptional circumstances (such as life or death situations), or where the law requires us to do so.
If you have private healthcare insurance, certain details may be shared with the company of which you are a member to ensure that payment can be made to us for the service you have received.
You can ask for all or some of your information not to be shared outside of the centre. If you decide not to share at all this will not affect your entitlement to care. However, it may result in the delivery of your care being less efficient as clinicians will not see your full MRI history.
You have the right to request a copy of the information that we may hold about you. If you would like a copy of some or all of your personal information, you should:
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.